TOTAL TRIP COST - The Total Trip Cost will be determined by final rooming list submitted to Texas Music Festivals Enterprise, Inc. ("TMF") as submitted by/on the Traveler Count Deadline date. Additional travelers may be added, but additional charges may apply due to late charges by vendors. Package Price is based off Max Room Occupancy.
PAYMENT DEADLINES – Payments must be received by the above stated dates. Failing to submit payment within seven (7) calendar days after any of the agreed payment dates will result in a 3% late payment fee and may jeopardize any tour reservations including, but not limited to, hotel, air carrier, motor coach, theme parks, competitions, restaurants, meal vouchers and any other third party vendors associated with your trip. Texas Music Festivals Enterprise, Inc. may at its option cancel your tour registration if the group is in default with the above agreed payment plan.
FINAL LATE PAYMENT PENALTY - A 10% late charge of the remaining unpaid balance will be applied to the total cost.
RATES and AVAILABILITY- All rates quoted herein are based on information provided by the group and by relevant tour supplier. Rates are subject to change until actual time of booking, which cannot take place until TMF receives the Commitment deposit set forth above and the singed agreement contained herein. Addition or other changes to this proposal may also change the cost of the trip.
MODIFICATION OF TERMS- All terms of this agreement, including payment deadlines, must be adhered to unless TMF authorizes, in writing, a modification of the terms of this agreement.
1. Refund Policy
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Refundable
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All cancellations must be submitted in writing by email or mail, addressed to your travel representative and/or agent. If we do not receive written notification, individual/school/ organization will still be liable for expenses made on behalf of cancelled party.
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0-30 Days prior to departure
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100 % of Trip Cost is Non- Refundable
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31-60 Days prior to departure
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75% of Trip Cost is Non-Refundable
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61-90 Days prior to departure
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50% of Trip Cost is Non-Refundable
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91-120 Days prior to departure
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25% of Trip cost is Non-Refundable
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First Payment (deposit) of $100
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Non- Refundable upon registration
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1.A) These fees will be increased by any non-refundable deposits or payments made which can include but are not limited to airline cancellations, hotel deposits, festival fees and theater tickets.
1.B) Universal and COVID-19
In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info.
1.C) Cancellation Clause due to COVID-19 Travel Ban or Shelter in Place Order:
TMF is committed to offer a 100% refund/credit if there is a mandatory Travel Ban or Shelter in Place Order issued by Local or State Government that prohibits individual/school/ organization from traveling to or from their destination. Our vendors will refund cash or travel vouchers (airlines), based on the time of cancellation.
TMF refund policy for a Travel Ban or Shelter in Place Order cancellation:
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Airline: If the airline tickets are cancelled on or before 60 days prior to departure a 90% monetary refund will be offered along with a 10% airline group credit. If airline cancellation occurs after the 60 days prior to departure only airline credit or voucher will be offered based on airline policies.
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Hotel: Full monetary refund will be offered if the trip is cancelled due to a Travel Ban or Shelter in Place Order.
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Charter Transportation: Full monetary refund will be offered if the trip is cancelled due to a Travel Ban or Shelter in Place Order.
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Local Attractions, Meals, Miscellaneous Costs: Full monetary refund will be offered if the trip is cancelled due to a Travel Ban or Shelter in Place Order.
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TMF Service Fee: (10% of trip cost) will be fully refunded as apparel credit or credit towards future travel.
Cancellation NOT due to a Travel Ban or Shelter in Place Order will follow the Standard Refund Policy stated in this contract.
2. Flights (if applicable)
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No airline has been confirmed yet, flight information shall be released once they have been secured.
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It is understood that Luggage and Instrument fees are not included unless otherwise specified on this agreement.
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We strive to keep the group within the same flight schedule/ airline but it is not guaranteed due to group space availability at the time of booking.
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TMF is not responsible for any lost or stolen baggage items. If there are any missing items; any questions, concerns and communications shall be addressed directly with designated airline.
3. Miscellaneous
- Unused Tickets: Any issued unused or extra tickets must be returned to Texas Music Festivals Enterprise, Inc. by certified mail within seven days of the group's return date. If a refund is available from the originating venue/vendor you will be credited or refunded the balance.
- ?The package price is subject to change should additions or deletions to the total number of participants occur.
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Motorcoach: The motorcoach (charter bus/ mini bus/ van) price will be based on [Deal.TotalTraveling] total passengers. Empty bus seat rates will apply if number of travelers falls below calculated traveler per bus quoted in this agreement.
4. Additional Terms and Conditions
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Bus Capacity Limitations: The chaperones for each bus utilized will conduct a passenger count each time the group boards their bus(es) and shall confirm with the bus driver before departure that all participants (including all chaperones) are present and accounted for. The group shall not at any time carry passengers in excess of the stated limit for the bus utilized. Only passengers on the official group manifest are permitted to ride on the bus(es) at any time during the trip.
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Driver Duties: The driver for each bus utilized shall be in complete control of their bus and shall have the right to deviate from the route set forth in this itinerary where the driver determines at their sole discretion that such deviation is necessary for the safety or comfort the the trip participants.
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Limitation of Liability: Should a scheduled time or event be missed due to any fault of TMF, TMF will not be liable for any losses other than the cost of the event. TMF is not responsible for any lost or stolen baggage or any other personal items brought on the trip. Once TMF issues and delivers travel or other documents, i.e., admission tickets, meal vouchers, airline tickets, etc., these documents become the sole responsibility of the participant. TMF shall not be responsible for replacements of or refunds for lost or stolen documents. TMF shall have access to all parental and/ or medical release forms collected by the school pertaining to this tour.
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Travel Insurance: Supplemental travel medical, delay and lost baggage insurance coverage and additional cancellation protection is available through an affiliate company and is strongly recommended. This important, low-cost protection can save participants money if they are forced to cancel or alter their trip due to documented medical reasons. Supplemental insurance shall be purchased prior to trip departure date. Please visit: www.volunteercard.com/tmf for more information and details regarding package options and coverage information.
- Breach of Contract by Group: In the event that the group breaches this contract agreement, TMF shall retain all payments made by the group in order to partially offset the resulting damages. TMF's damages shall in no event be deemed to be less than such payments on account. Its retention of such payments shall not relieve the group of any additional liability to TMF under this contract.
- Governing Law and Resolution of Disputes: This agreement shall be governed by and interpreted pursuant to the laws of the State of Texas. Any dispute between the parties, or any involved with this group, as to the interpretation or enforcement of any provision of this Agreement, or for any claimed injury, loss, or damage sustained while on the trip, shall be resolved by binding arbitration, which shall be conducted in Hidalgo County, Texas, in accordance with the Commercial Rules of Arbitration of the American Arbitration Association the in effect.
- Legal Fees: Any and all legal fees incurred by TMF in collecting fees for services as set forth in this contract or for any damages incurred due to a breach of this contract or due to damage caused by the group while on the trip are the responsibility of the group.
- Photograph/Video: Signature on the enrollment form grants Texas Music Festivals Enterprise, Inc. and its employees, agents and assigns the right to photograph my dependent or myself during the course of this trip and use the photo and/or digital reproduction of him/her/me or other reproduction of his/her/my physical likeness for public publication processes, whether electronic, print digital or electronic publishing via the Internet and waives any right of compensation or ownership thereto. Travel without signature implies permission granted
5. Responsibility and Liability
- Texas Music Festivals Enterprise, Inc., accepts no responsibility whole or part for any damage or injury to persons or property. Texas Music Festivals Enterprise, Inc. also disclaims any responsibility for personal injury or property damage arising for acts of negligence by any member of the group attending the tour. The group accepts responsibility for any property or monetary damages caused by its members to the Festival or competition facilities, equipment, or hotels.
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Texas Music Festivals Enterprise, Inc., shall not be responsible for events beyond its control, such as, without limitation, acts of God, strikes, or governmental restrictions, or for acts or omission of persons or companies not controlled by it, such as, without limitation air carriers, bus companies, railways, and hotels. Texas Music Festivals Enterprise, Inc. and its officers, directors, employees, and agents are hereby released from all claims arising out of such events, acts or omissions. TMF reserves the right to reserve comparable transportation, accommodations and attractions without notice if it deems that such substitution will be in the group's best interest.
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I have read and understand the Terms and conditions as written and confirmed by Texas Music Festivals Enterprise, Inc., and I accept the terms as proposed. I take full responsibility for communicating this information to all travelers in my reservation and understand that the group's participation in a Texas Music Festivals Enterprise, Inc., tour may be jeopardized if I fail to do so.
All prior written and/or oral agreements with respect to the trip are superseded by this agreement. Any modification or addition to this agreement must be in writing and signed by both parties.
Payment toward this trip package implies acceptance of the terms and conditions of the agreement and constitutes a signed contract.
